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Flights

Optional Services Fees

 This section only contains our fares for additional services. If you want to see prices and description click here. 

In Viva Air, we prefer to offer you a base fare and that you set up your ticket by paying only those services you need.  Services can be purchased at the time of making your reservation by clicking here up to 2 hours before the scheduled departure of your flight for domestic flights and up to 3 hours for international flights, or at the airport.

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Check-in at the airport

Check-in at the airport
Web page Call center Counter Boarding gate
Domestic routes* COP 10,000 COP 20,000 COP 33,000 n/a
San Andres  COP 10,000 COP 20,000 COP 33,000 n/a
International routes** USD 12.00 USD 17.00 USD 24.00 n/a
*Except flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.
The VivaMax fare includes the boarding pass at the airport.


Seat assignment

Seat Assignment
Web page/call center
More Space Near Door Seats
Central Zone
Back Zone
Web Page Call center Counter Boarding gate Web Page Call center Counter Boarding gate Web Page Call center Counter Boarding gate Web Page Call center Counter Boarding gate
Routes within Colombia* COP 30,000 COP
32.000
COP 32,000 COP 32,000 COP 25,000 COP
27.000
COP 27,000 COP 27,000 COP 20,000 COP 22,000 COP 22,000 COP 22,000 COP 15,000 COP 17,000 COP 17,000 COP 17,000
San Andres COP 26,000 COP
28.000
COP 28,000 COP 28,000 COP 23,000 COP 25.000 COP 25,000 COP 25,000 COP 19.000 COP 21,000 COP 21,000 COP 21,000 COP 15,000 COP 17,000 COP 17,000 COP 17,000
International Routes** USD 29.00 USD 30.00 USD 30.00 USD 30.00 USD 21.00 USD 22.00 USD 22.00 USD 22.00 USD 15.00 USD 16.00 USD 16.00 USD 16.00 USD 13.00 USD 14.00 USD 14.00 USD 14.00
*Except flights to/from San Andres
**Fees may change depending on the route, However, will not exceed these prices.
For the VivaSuper and VivaMax fares, the fast line service is includeD

Luggage on board

Luggage on board (boarding group 1)
Weight: 12 kg / Measures: 55x45x25 cm
Web page Call center Counter Boarding gate
Domestic routes* COP 59,000 COP 64,000 COP 77,000 COP 97,000
San Andres  COP 75,000 COP 80,000 COP 93,000 COP 113,000
International routes** USD 45.00 USD 47.00 USD 54.00 USD 64.00

**Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.
The VivaMax fare includes one (1) piece of Carry-on luggage of 12 Kg and 55x45x25 cm.

Checked luggage

Checked luggage – First piece
Weight: 20 kg / measures: 158 linear cm
Web page  Call center Counter Boarding gate
Domestic routes* COP 53,000 COP 58,000 COP 71,000 n/a
San Andres  COP 65,000 COP 70,000 COP 83,000 n/a
International routes** USD 40.00 USD 42.00 USD 49.00 n/a
*Except flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.
The VivaSuper fare includes one (1) piece of Checked Luggage of 15Kg and 158 linear cm, which is exclusive for this fare and will count as the first piece. The VivaMax fare includes the first piece of checked luggage of 20Kg and 158 linear cm.

Checked luggage – Second piece
Weight: 20 kg / measures: 158 linear cm
Web page  Call center Counter Boarding gate
Domestic routes* COP 63,000 COP 68,000 COP 71,000 n/a
San Andres  COP 80,000 COP 85,000 COP 98,000 n/a
International routes** USD 58.00 USD 69.00 USD 67.00 n/a
*Except flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

Checked luggage – Third piece
Weight: 20 kg / measures: 158 linear cm
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 100,000 n/a
San Andres n/a COP 111,000 n/a
International routes** n/a USD 85.00 n/a
*Except flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

Additional kilogram
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 10,000 n/a
International routes** n/a USD 10.00 n/a
*For payments in COP applies the day exchange rate
** Payments in Colombia must be made in COP. Day exchange rate applies.

Fast Line

Fast Line
Web page  Call center Counter Boarding gate
Domestic routes* COP 10,000 COP 20,000 COP 33,000 n/a
San Andres  COP 10,000 COP 20,000 COP 33,000 n/a
International routes** USD 12.00 USD 17.00 USD 24,00 n/a
*Except for flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.
For the VivaSuper and VivaMax fares, the fast line service is included.

Pets

Pets
Weight: 10 kg / measures: 55x35x25 cm
Web page  Call center Counter Boarding gate
Domestic routes* COP 55,000 COP 65,000 COP 78,000 n/a
San Andres  COP 55,000 COP 65,000 COP 78,000 n/a
International routes** n/a n/a n/a n/a
Viva Air does not carry any kind of animals on international flights.
*Except flights to/from San Andres
** Viva Air does not carry any kind of animals on international flights, except guide dogs support or emotional support animals.

Musical Instruments and sports equipment

Musical Instruments and sports equipment on board
Weight: 12 kg / Measures: 100x37x25 cm
Web page  Call center Counter Boarding gate
Domestic routes* COP 65,000 COP 75,000 COP 88,000 COP 108,000
San Andres COP 80,000 COP 90,000 COP 103,000 COP 123,000
International routes** USD 68.00 USD 73.00 USD 80.00 USD 90.00
*Except flights to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.
  

Musical Instruments and sports equipment Aircarft Hold
Weight: 32 kg / measures: 366 cm
Web page  Call center Counter Boarding gate
Domestic routes* COP 55,000 COP 65,000 COP 78,000 n/a
San Andres USD 65,000 COP 75,000 COP 88,000 n/a
International routes** USD 48.00 USD 53.00 USD 60.00 n/a
*Except for flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.
***Fees may change depending on the route, However, will not exceed these prices.

Protect yourself

Protect yourself
 Web page Call center Counter Boarding gate
Domestic routes* COP 13,000 COP 23,000 COP 36,000 n/a
San Andres  COP 13,000 COP 23,000 COP 36,000 n/a
International routes** USD 15.00 USD 20.00 USD 27.00 n/a
*Except for flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.

Cancel Protection

Cancel Protection
Web page  Call center Counter Boarding gate
Domestic routes* COP 52,000 n/a n/a n/a
San Andres  COP 62,000 n/a n/a n/a
International routes** USD 31.00 n/a n/a n/a
 
*Except  flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.

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