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Flights

Luggage

The item allowed without charge by Viva Air is a single piece of maximum 10 kg and 40x35x25 cm. Exceeding these measures will have an extra cost. We recommend you to buy additional services in advance through www.vivaair.com. Prices are per leg and passenger. 

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Luggage on board

With this additional service, you can bring a piece of 12 kg (26 pounds) and 55x45x25 cm in the aircraft cabin; in addition, you can have the following advantages:

  • You will get the priority boarding with group 1 for free.
  • You will avoid checking-in your luggage and will be able to go straight to the boarding gate.
  • You will bring your luggage with you in the cabin.
  • You will have the right to also bring your personal item.
  • When arriving at your destination, you will not have to recover your luggage in the baggage recovery room.
  • ThE VivaMax fare includes one (1) piece of Carry-on luggage of 12 Kg (26 pounds) and 55x45x25 cm.

Carry-on Luggage
Weight: 12 kg (26 pounds)/ Measures: 55x45x25 cm
Web page Call center Counter Boarding gate
Domestic routes* COP 56,250 COP 68,750 COP 85,000 COP 110,000
San Andres COP 68,750 COP 81,250 COP 97,500 COP 122,500
International routes** USD 52.50 USD 58.75 USD 67.50 USD 80.00
*Except flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

Note that if this piece fails to meet the dimensions or weight allowed, you must pay a price for carrying it as checked luggage.

#VivaTips: If you check-in online between 72 and 2 hours before your flight for domestic flights (Colombia) and between 72 and 3 hours for international flights and buy this service, you will not have to go to the counter of Viva Air and will be able to get into the boarding gate.

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Checked Luggage

This additional service allows you to bring a bag of 20 kg (44 pounds) and 158 linear cm, which correspond to the bag total length + width + height.  Luggage will be carried in the aircraft hold and must be checked at the counter of Viva Air at the airport.

The VivaSuper fare includes one (1) piece of Checked Luggage of 15Kg and 158 linear cm, which is exclusive for this fare and will count as the first piece. The VivaMax fare includes the first piece of checked luggage of 20Kg and 158 linear cm.

Checked luggage – First piece
Weight: 20 kg (44 pounds) / measures: 158 linear cm
Web page Call center Counter Boarding gate
Domestic routes* COP 48,000 COP 60,000 COP 75,600 n/a
San Andres  COP 72,000 COP 84,000 COP 99,600 n/a
International routes** USD 44.40 USD 50.40 USD 58.80 n/a
*Except flights to/from San Andres
** Payments in Colombia must be made in COP. Day exchange rate applies.

 
Fees may change depending on the route, However, will not exceed these prices.

Checked luggage – Second piece
Weight: 20 kg (44 pounds) / measures: 158 linear cm
Web page Call center Counter Boarding gate
Domestic routes* COP 60,500 COP 71,500 COP 85,800 n/a
San Andres  COP 82,500 COP 93,500 COP 107,800 n/a
International routes** USD 60.50 USD 66.00 USD 73.70 n/a
*Except flights to/from San Andres
Payments in Colombia must be made in COP. Day exchange rate applies
Fees may change depending on the route, However, will not exceed these prices.

Checked luggage – Third piece
Weight: 20 kg / measures: 158 linear cm
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 100,000 n/a
San Andres  n/a COP 111,000 n/a
International routes** n/a USD 85.00 n/a

*Except flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.

***Fees may change depending on the route. However, will not exceed these prices.

 
Additional kilogram
Web page and call center Counter Boarding gate
Domestic routes* n/a COP 10,000 n/a
International routes** n/a USD 10.00 n/a
*For payments in COP applies the day exchange rate
**Payments in Colombia must be made in COP. Day exchange rate applies.
The counter of Viva Air will be available for you to check-in from 2 hours before the scheduled departure of the flight, and will close 40 minutes before the scheduled departure thereof for domestic flights.  For international flights, it will be available from 3 hours before the scheduled departure of the flight, and will close 60 minutes before the scheduled departure thereof

In case that the luggage exceeds these dimensions or weight, the passenger should pay the corresponding amounts to carry it as luggage on board or checked luggage according to the weight and dimensions, plus the product change fees.

                    Personal item                                                Onboard luggage                                  Checked-in luggage

                           10 kg                                                                  12 kg                                                           20 kg

These measurements include wheels and luggage handles

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Pets

Pets
Weight: 10 kg (22 pounds)/ measures: 55x35x25 cm
Web page Call center Counter Boarding gate
Domestic routes* COP 55,000 COP 65,000 COP 78,000 n/a
San Andres COP 55,000 COP 65,000 COP 78,000 n/a
International routes** n/a n/a n/a n/a
Viva Air does not carry any kind of animals on international flights.
*Except flights to/from San Andres 
**In international flights, Viva Air does not carry any kind of animals,except guide dogs support or emotional support animals.

Musical instruments and sports equipment

The following services are offered by Viva Air as an additional service.

Musical instrument as the personal item: Musical instruments not exceeding 40x35x25 cm and 10 kg may be carried in the aircraft cabin as the personal item piece to which you are entitled with your reservation. It must be placed under the seat in front of yours.

Musical instrument as luggage on board: Instruments with a package not exceeding 100x37x25 cm and 12 kg may be carried in the upper compartments of the aircraft cabin by purchasing the luggage on board service.  Remember that these instruments must be carried in soft cases, and with this service, you will get the priority boarding with group 1.

Musical Instruments and sports equipment on board
Weight: 12 kg (26 pounds)/ Measures: 100x37x25 cm
Web page Call center Counter Boarding gate
Domestic routes COP 66,000 COP 77,000 COP 91,300 COP 113,300
San Andrés COP 77,000 COP 88,000 COP 102,300 COP 124,300
International routes* USD 74.80 USD 80.30 USD 88.00 USD 99.00
*Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

Musical instrument occupying a seat: If your instrument dimensions are 136x47x25 cm and weighs no more than 75 kg, it may go in the cabin by purchasing an additional ticket and the additional service seat assignment; the musical instrument should travel in the next seat of the passenger. If you decide to purchase this service, you should take into account that the passenger is the one in charge of carrying and locating the instrument on the aircraft and placing it in a window seat and never by emergency exits.

 Musical instrument in the aircraft hold: If the instrument you want to bring fails to meet the above requirements, do not worry, you may carry it in the aircraft hold by purchasing this service.  To transport the instrument in the hold, weight shall not exceed 32 kg (70 pounds) nor shall dimensions exceed 366 linear cm, which correspond to the total luggage length + width + height. Musical instruments in the aircraft hold should be well protected in a hard case and the passenger must sign the limited liability receipt placed in the back of the bag tag, indicating that VC will not be liable for the state of the musical instrument in the aircraft hold, for being unconventional luggage.

Sports equipment in the aircraft hold: If you are traveling to win a sports competition, we offer you this service so that you will carry your sports equipment in the most convenient way.  This luggage shall go in the aircraft hold and should not exceed 32 kg in weight (70 pounds) nor 366 linear cm (corresponding to the total equipment length + width + height.). The sporting equipment may not exceed 32 kg in weight and 366 linear cm.

By purchasing this additional service, you should take into account that the items considered sports items by Viva Air are: golf, fishing and diving equipment, non-motorized single-seat bicycles properly packed (flat tires, handlebars must be folded and pedals loose, also must have adequate protection) bowling, skiing, archery, camping, hockey or lacrosse, kitesurfing or kiteboarding equipment, rackets (2), roars (2), parachutes, pool cues, surfing, windsurfing equipment. 

Musical Instruments Aircarft Hold
Weight: 32 kg (70 pounds) / measures: 366 cm
Web page Call center Counter Boarding gate
Domestic routes* COP 48,000 COP 60,000 COP 75,600 n/a
San Andres COP 78,000 COP 90,000 USD105,600 n/a
International routes** USD 57,60 USD 63.60 USD 72,00 n/a
*Except for flights to/from San Andres
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

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Prohibited Items

Many common, everyday items at home or work may seem harmless; however, when transported by air, they may be very dangerous.  In flight, variations in temperature and pressure can cause leakage in items, generating toxic fumes or even catching fire.

Many of the items mentioned above are classified as "dangerous goods" by the Government of the United States and are not allowed in the luggage.  Unauthorized transportation of dangerous goods may lead to criminal or civil penalties. 

Weapons of any type, including antique pieces, firearms, swords, knives, those considered as sports equipment (bows, arrows, etc ...) and similar, are prohibited.

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 Regulations for Liquids, Gels and Aerosols

Only liquids, gels and/or aerosols packed in a clear resealable plastic bag (size 1 quart/liter) which may contain liquids, gels and/or aerosols with a maximum capacity of 3 oz (100ml) per container (maximum of 1000 ml in your luggage on board). The bag must be completely closed/sealed and containers should perfectly fit within the bag.  The bag should be prepared for a separate inspection in the security check-point.

The following items may be carried by the passenger, but must be declared at the checkpoint if not packed in a resealable plastic bag (1 quart/liter) and/or if containing more than 3 oz (100ml:)

- Containers with infant milk (including breast milk) or food for infants, if the passenger is traveling with an infant or toddler.

- Medications (liquids, gels and/or aerosols.)

- Liquids (including juice) or gels for diabetics or any other medical needs.

- Other liquids, gels and/or aerosols may be carried in the checked luggage.

- Liquids (including beverages,) gels and aerosols that were purchased in the secure area may be brought on board.

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Lithium Batteries

For safety reasons, passengers should not pack loose lithium batteries in checked luggage.  Lithium batteries for devices such as personal computers, cell phones and cameras must be packed in their carry-on luggage.  Anyway, passengers may register their luggage containing batteries only if such batteries are installed in electronic devices.

NOTE: New luggage schemes may be added at the time of making a reservation or up to 4 hours before the departure time of the flight; change fees may apply.

Allowed and prohibited items.

You are allowed to bring a quart-size bag liquids, aerosols, gel, creams and pastes in your carry-on bag an through the checkpoint. These are limited to 100 milliliters or less per item. Placing these item in a small bag separate from your carry-on baggage facilitates the screening process. Pack items larger than 100 milliliters in checked baggage. The actual maximum volume you can carry will equate to less than 1000 ml.

For flights to/from the United States if you travel with powder-based substances in your carry-on luggage (Such as cosmetics, baby powder and protein or energy powder mixes, among others), except substances with medical prescription and baby formula, can not exceed 350 ml (12 oz), otherwise will be subject to additional inspection at the security checkpoint. If exceeds the measures, must be carried in the checked luggage

In your checked baggage you are allowed to bring 5 liters. The actual maximum volume you carry will equate to less than 1000 ml.

How to pack liquids in carry-on luggage

You may not bring liquids in containers that take more than 100 ml

Objects not allowed on carry-on luggage

Elementos cortopunzantes Elementos cortopunzantes
Elementos cortopunzantes Elementos cortopunzantes

Objects not allowed on carry-on or checked luggage

Armas Fireguns
Acido Acids
Veneno, tóxico Toxics
Líguido inflamable Flammable
Explosivos Explosives
Gas comprimido Compressed gas
Blanqueador Liquid bleach
Aerosoles, gas primienta Pepper gas or sprays
Gas inflamable Flammable gas
Cerillas y encendedore Lighters or lighters fluid

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